Overview
The delivered item must be unused and in the same condition as you received it to be eligible for a return. The packaging for item must also be the original in which we have posted you. You must have a receipt or other evidence of purchase for your item. From the day you received the item, you have 3 days to return it.
Refunds
If your return is approved depending on the above criteria, we will initiate a refund immediately if this has been paid in CASH and for card payments, payment will be paid back as per your bank’s card issuer’s policies.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sinfeaahan.com.
Exchanges
We only replace items if they are defective or damaged.
Shipping Returns
To initiate a product return, please send it to the provided address. You are responsible for covering the return shipping costs, which are non-refundable and will be deducted from your refund, if applicable. Delivery times for exchanged items may vary based on your location. If you require further assistance, feel free to contact us
Need further help?
Contact us at “sales@sinfeaahan.com” for questions related to refunds and returns